Energy Casino is extremely popular with players in Europe. It was founded in 2015 and has an EU licence and an additional UK licence that makes it available in the UK. The casino has an excellent gaming offer with more than 1,500 slot machines and various roulette and blackjack tables.
Unfortunately, Genesis Casino no longer welcomes German players. Here are some of the best alternatives:
All newly registered customers get the chance to win an attractive bonus welcome offer. This is a 100%igen bonus up to 200 euros. This is the bonus after the first deposit. After the second deposit, there is a 50%y bonus up to 200 euros.
Energy Casino pays particular attention to reliability and security. In addition to EU and UK licences, there is also SSL encryption to protect data. This online casino focuses on the customers. There is excellent customer service available around the clock. From this test, we got an objective overview of all the advantages and disadvantages of Energy Casino. We looked at the games and the bonus offer in detail. We also analysed the payment methods as well as the security and reliability. In the following report, customers will find everything about the strengths and potential weaknesses of Energy Casino.
Company | Probe Investments Limited |
Founded | 2015 |
Licence | Malta Gaming Authority, UK Gambling Commission |
Disbursement rate | 97% |
Games and software
The Energy Casino offers a wide range of games. There are more than 1,500 slot machines and more than 30 different table games available. The main advantage of the casino are the Merkur and Bally Wulff slot machines, which are not available in many other casinos. Merkur offers some of the classic slot machines like Eye of Horus. Many other well-known providers work together with the Energy Casino. Among them are: Netent, NextGen and Microgaming. Energy Casino offers many jackpot slots with progressive jackpot games.
Among the table games, blackjack and roulette are the best known. There are many different variations of these games. Players can also enjoy video poker and some scratch card games. All games are of excellent quality. Fun is guaranteed for all.
Bonus offer
The most important thing that makes a good casino is the welcome bonus offer. Energy Casino has an excellent bonus offer with fair bonus terms. In this part of the review, we have dissected the welcome bonus offer. Customers can learn all about the bonus amounts and the bonus terms. After reading this article, customers can effectively use the bonus and convert it into real money.
The 100 per cent up to 200 euro deposit bonus
Energy Casino has a special welcome bonus offer for all new customers. This is a 100%iger bonus up to 200 euros. A special bonus code to activate the bonus offer is not required. The minimum deposit to activate the bonus offer is 10 euros. After the deposit has been made, the bonus amount is credited to the account. The main condition for a withdrawal is to wager the bonus 25 times. If the customer attempts to make a withdrawal before wagering the bonus 25 times, their bonus offer will be cancelled and the winnings automatically withdrawn.
The second deposit is also rewarded. This is a 50%iger bonus up to 200 euros. This means that the total welcome package is 400 euros. The bonus is listed in the table below:
Amount of the bonus | 400 euros |
Type of bonus | Deposit bonus |
Minimum deposit | 10€ |
Payable | Yes |
Rollover | 25 x bonus and deposit |
Period | 30 days |
Example | 1st deposit (100% up to 200€); 2nd deposit (50% up to 200€) |
Bonus offer for existing customers
Energy Casino offers various bonus offers for its current customers. One of the most popular bonus offers is the reload bonus. This is a 50% bonus up to 200 euros. To activate this bonus offer, a deposit must be made. After depositing and activating the bonus offer, customers must meet the wagering requirements in order to make withdrawals. The main wagering requirement is to wager the bonus amount at least 30 times. Once the rollover is complete, the winnings can be withdrawn from the account.
The Energy Casino VIP programme
Energy Casino takes care of its most active and loyal customers. Each bet is rewarded with one loyalty point. The loyalty points can be exchanged for various rewards. On the Energy Casino website, there is a special section dedicated to loyal customers.
Live casino
The live casino area offers a wide range of table games. There are different variants of roulette and blackjack. Different tables have different themes and different stakes and limits. They are suitable for both hobby players and high rollers. Energy Casino also offers Live Baccarat and Live Casino Holdem.
One of the most interesting things is that customers can watch the dealer via a webcam. Energy live casino is of excellent quality and lets customers feel the spirit of Las Vegas.
Mobile casino
Modern life today demands online casinos that are available anytime, anywhere. Energy Casino also offers the possibility to access the games on the go. It provides a special mobile version of the website. This is not a downloadable app, but a dedicated web app. Energy casino's web app is compatible with any operating system and any mobile device. All customers need is a stable internet connection and a functioning mobile device. The app is free of charge for all customers.
Customers can access a good portion of Energy Casino's gaming via the mobile app. There are many exciting games available. You can also make deposits and withdrawals on the go. Customer service can also be contacted via the app. All these options make the Energy Casino mobile app compatible and competitive in the market.
Limits and payout rates
The Energy Casino offers various games. The payout ratios vary from game to game. The overall payout rate of the casino is 97%. Slots are among the games with the highest payout ratios. Each slot machine has a minimum bet of €0.10 per payline. The total payout rate of the slot machines is 97%. Some of the other games have a better payout rate. The betting limits on the table games are higher. For example, the roulette tables usually have a minimum bet of €0.10 per spin. The maximum bet can be several 1,000 euros. The minimum stakes per round at a blackjack table are somewhat higher. They start at 1 euro and go up to 5,000 euros. The live casino area has even higher betting limits. All betting limits, bonus and playing conditions can be viewed in the so-called lobby area of the casino.
Total | 97% |
Video Poker | 98% |
Baccarat | 98% |
Roulette | 96% |
Slots | 97% |
Blackjack | 95% |
Other games | 96% |
Payment methods
Energy Casino is a reputable online casino that offers various payment methods. All customers can find the payment method that suits them. They can use credit cards such as Visa or Mastercard. Credit cards are mostly used for activating the welcome bonus offer and other existing bonus offers. Payment via e-wallets such as Skrill and Neteller is also possible. If customers want to make a transfer directly from their account, they can also use Trustly.
All these payment methods are completely safe and secure. The Maltese and British licences are proof of the reliability and respectability of Energy Casino.
Customer service
Whenever customers have a problem, they can contact the customer service. This is available at all times. The response time is short. All answers are well structured and easy to understand. The answers directly target the question. They are not general. The customer service can be contacted by e-mail. They reply within 24 hours. This is the most common way to solve problems. Energy Casino's customer service also has a live chat that is available daily and a German-speaking phone line that is also available daily from 9:00 to 00:00.
Customer service | German-speaking: daily 9:00-00:00, weekends 13:00-21:00 |
Live chat | daily 9:00-00:00, weekend 13:00-21:00 |
Support by mail | Answers within 24 hours |
Safety and reliability
Another important thing for customers is security. They need to know that their payments are safe and secure. Energy Casino has a valid Maltese licence for online gambling. The licence number is 000-039325-R-319309-013 and the Maltese licence is valid throughout the European Union. To obtain the licence, Energy Casino undergoes regular security checks by the regulatory commission. In addition to the Maltese licence, Energy Casino Casino also holds a valid UK gambling licence.
Special SSL encryption is implemented to protect customer data. All customers who wish to delete their account can do so without any problems. They can also temporarily exclude themselves from the games.
What else does the Energy Casino have to offer?
Energy casino offers various slot machines and table games. However, one of the most interesting offers for players are the sports betting offers. You can place sports bets on various events. The bets are placed from week to week. Tennis, football and basketball are only a small part of the sports betting offer.
Energy Casino also has special bonus offers for all existing customers. The bonus offer for existing customers is dynamic and changes from day to day. Therefore, they have to follow the casino's website.
FREQUENTLY ASKED QUESTIONS
No, unfortunately Energy Casino no longer accepts players from Germany. However, there are alternative top online casinos listed on the website that accept players from Germany, Austria and Switzerland.
The welcome bonus at Energy Casino consists of a 100% bonus up to 200 euros on the first deposit and a 50% bonus up to 200 euros on the second deposit. The total welcome package is 400 euros.
You can reach Energy Casino's customer service via the live chat, which is available daily from 9:00 to 00:00 and on weekends from 13:00 to 21:00. Alternatively, you can contact customer service by email, which is usually answered within 24 hours, or by phone (for German-speaking customers) at the same times as the live chat.
Inhalt